Over 150,000 businesses around the world use Salesforce.
As the biggest CRM platform available, Salesforce dwarfs the competition with 23.8% of the global market share. This is because Salesforce prioritizes the consumer experience for both small and large businesses. This allows everyone to enjoy the benefits of working with Salesforce.
Salesforce is a scalable, cloud-based software company that has a ton of benefits for small businesses. This is why it’s so important to understand Salesforce and how you can use it to optimize and grow your business.
Interested in learning more about Salesforce? Read on for everything you need to know about Salesforce for small businesses.
What Is Salesforce?
Salesforce is a cloud-based CRM platform that helps you optimize the way you work. This platform holds all your essential customer data, allowing you to access it from anywhere in the world. In addition to this, Salesforce includes the ability to segment customer data and manage customer support directly from the platform.
The platform also lets you integrate your CRM with third-party applications. This means that Salesforce doesn’t need to operate alone but can be integrated into your workflow.
Is Salesforce Secure?
One of the most underrated Salesforce benefits is the security that you can enjoy with the platform. If you used to host your own CRM databases on private services, your customer data may be at risk. However, Salesforce makes use of the latest safety technology to ensure that all your data is encrypted and protected online.
This is incredibly important since you can access this data anywhere in the world. The cloud-based nature of Salesforce adds this practicality but also hosts your information online for anyone to access. This is why security is so important and should always be a priority when working online.
The Benefits of Salesforce
Salesforce is a cloud-based CRM. However, Salesforce can integrate with various other applications to streamline your entire workflow. To understand how beneficial Salesforce can be for small businesses, here’s a quick look at what you can expect when you use the platform.
1. Improved Accessibility
Salesforce is made using the latest cloud-based technology available. Salesforce also employs tens of thousands of engineers that are dedicated to improving the platform every day. This means that you’re getting the latest, most secure experience.
The key benefit of the platform is that you can access the platform from anywhere in the world. This means you don’t have to host your own CRM on a private server. Instead, you can access the platform with a secure username and password from your phone, tablet, or laptop.
Better yet, you can also give access to other team members, even if they work from home. This means that you don’t have to wait to get into the office to get things done. You can even update information from your smartphone while you’re on the bus to work!
2. Increased Revenues
Salesforce is an advanced platform that is designed to streamline your workflow. While Salesforce can be integrated with other applications to make your life easier, the CRM itself is designed to let you find things quickly. This saves tons of time, improving overall productivity.
When it comes to running a business, productivity and efficiency are incredibly important. In this way, streamlining your internal workflow can help you exceed expectations every day. This results in one major benefit: increased revenue.
3. Customer Satisfaction
At the end of the day, CRMs are designed to improve customer relationships. By leveraging the power and versatility of Salesforce, you can respond and act on leads in a fraction of the time. This improves the customer experience and helps with customer satisfaction.
If you’re a small business starting to build a brand, this can add real value to your name.
4. Account Management
Salesforce can help you stay organized throughout the day. Since the platform has your customer information, it also makes it easy for you to plan and manage every account. In this way, you can stay on top of everything you need to do, never missing a beat.
5. Secure Data
As mentioned above, security is at the heart of what makes Salesforce so reliable. With the latest in digital security, you can rest assured knowing that your customer data is protected. The same goes for your business and personal data as well.
6. Integration
Salesforce comes with integration built into the system itself. This means that you can integrate your Salesforce CRM with additional third-party applications. In this way, you can seamlessly include Salesforce in your workflow.
7. Market Automation
Salesforce is not just a hosting platform, it also includes intelligent AI features to help optimize your internal processes. This automation helps free up time by making tasks more efficient for you and your team.
Salesforce Development
The best part about Salesforce is the fact that it’s not a standalone application. Instead, Salesforce has developed an innovative platform that can seamlessly integrate with other business applications. This integration can be as simple as a calendar or as complicated as a private server.
Either way, everything is designed to make your life easier.
Salesforce Consultants
Working with experienced Salesforce consultants is always the best way to go. This is because they have the knowledge to tailor the experience for your business. These professionals don’t just help you set things up, they also offer training, support, and ongoing maintenance.
This helps ensure that you’re taking full advantage of what Salesforce has to offer.
Get Started With Salesforce Today
Salesforce is one of the most advanced pieces of business software out there. Whether you have an international organization or a small corner store, Salesforce can help boost your sales. The cloud-based platform is not just scalable, it can also integrate with other business apps to add even more efficiency to your workflow.
If you’re interested in learning more about Salesforce and how you can use it to grow your business, reach out to us today. As a comprehensive Salesforce development and advisory company, we can help with implementation, deployment, training, and ongoing support.